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Our attitude and the attitude of our workers will greatly affect the service and profitability of our company. Good attitude means better service
In this video we explore the "13 Attributes of Success." Those factors that are present on the most successful people and how to learn them. This Video is a blueprint to success
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R449.00
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Learn to use body language, and you will be able to understand what people mean, not just what they say.
Whether you are involved in sales, management, interviewing or in fact you are dealing with people at any level, then body language is a must for you. This is the one language that we all speak, whether we like it or not. Even when our mouths are tightly closed, our bodies are sending messages.
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R449.00
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Learn to read people better and at the same time to project yourself more honestly, openly and credibly. A Must for all sales people.
To be truly successful as a sales person, you need to be able to read more than just the words that the customers give you. You have to be able to read their body language. These are the reliable signals that tell us the real meaning behind the words.
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R449.00
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Written by South Africa's leading expert in body language. Practical, illustrated and hands on!
At last a book on body language that is totally South African, that examines the cross cultural differences that are so much a part of this country. Learn to read this non-verbal or body language, and develop skills that will allow you to understand what people mean, not just what they say.
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R139.00
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A must for anyone remotely interested in becoming a more effective communicator. Based on over 20 years of personal research.
A single CD packed with the "how to' skills needed to read this silent, but ever present language. Learn to understand what people mean not just what they say.
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R99.95
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It is only when you know how to close the sale, and do it, that you are paid BIG money!
Of all skills required by sales people, this one has to be the most critical. If you are not closing sales then your business cards should rather read "professional visitor" or "demonstrator", but not salesperson.
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R99.95
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This DVD handles closing - that vital part in the sales process. In practical "How-to" terms, the various attitudes and skills that are required, are discussed.
Different closes are described and demonstrated. After going through this programme, salespeople will bring home more orders, and feel more confident.
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R449.00
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This video handles: What is communication, how does it work, the communication roadblocks, ways to improve and the process of listening.
To become more effective, both in business and our private lives, we need to improve our communication skills. Times are changing at a rapid rate. We need to make sure that our skills at "getting through" to others are in lines with the times.Recommended for staff at all levels.
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R449.00
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Close the communication gap, and learn to understand people better.
While we can bounce messages off the moon we are becoming less and less effective as communicators, both at work and at home. This CD handles both speaking an listening skills.
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R99.95
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The video covers seven essential steps, to manage conflict easily and effectively
A must for all managers and team leaders.
Conflict is not bad for an organisation. However if conflict is not properly managed, it can destroy effectiveness and productivity. Well-managed conflict develops creativity, new ideas and helps people grow. Badly managed or unmanaged conflict leads people to become destructive.
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R449.00
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The techniques of brainstorming and creative thinking are explained on this DVD, in a practical, easy to use manner.
People are inherently creative. Within most organisations, there is a great well of untapped potential. The ideas that exist within our people can often make us so much more profitable.
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R449.00
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Every person is born to win. We all have what it takes to become real winners. We just need to dare to win. This video shows how.
Dare to win, or born to lose? So many people feel that they are born losers, and are just going through the motions, heading downhill.
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R449.00
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Problem solving needs to be done logically, but with creativity. Now that may sound like a contradiction in terms. What this video handles is a logical decision making process, but using it with intuition, to be able to get the best of both logic and crea
So often today people are too busy agonising about the "what ifs", that they often miss seeing the solutions, right in front of their eyes. This programme is about problem solving, decision making, and creative thinking.
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R449.00
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This DVD looks at the difference between hearing and listening, and gives practical advice to pro-actively improve this skill.
So much of our communication is ineffective, because people don't know how to listen! We are not taught this vital skill, and so go through life, getting less than we should.
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R449.00
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This video looks at the connection between power and leadership, and examines the various bases for power. A must for all managers.
Everyone would like to become a more effective leader, to get the best from the people working for them. By examining the traits of good leaders, we are able to role model these behaviours, and become better leaders.
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R449.00
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This book takes you through the process of achieving win - win results with people.
Should you beat people with a stick, or encourage them with honey? This question must be as old as history itself, and there are as many examples of the stick approach, as there are of the honey approach. So obviously they both work. Why then should one favour one style over the other? Because you catch more flies with honey than with vinegar. This book is a “hands on how to manual, to achieve this result.
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R139.00
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This video will develop practical telephone skills, improve interpersonal skills, improve attitude to both clients and self and improve motivation.
The telephone can improve the effectiveness of an organisation - or be its greatest enemy. It all depends on the "Tele-manners" of the people using it.
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R449.00
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This DVD addresses the issue, and provides answers. The programme handles: How to prepare, how to pull people to your stand, how to present yourself and your products, the importance of attitude, identifying time wasters and much, much more.
The expense of exhibiting on trade and consumer shows is high. Often many opportunities are lost due to poor or inadequate preparation and training.
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R449.00
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This is a comprehensive look at goals, and goal setting. By knowing how to set goals, people have a very strong chance of getting more out of life.
The one factor that will determine what you get in life, more than any other, is your goal plan. We tend to get what we set.
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R449.00
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This DVD explores 15 ways to get more done in less time, and at the same time, have more fun doing them.
If you want something done, then ask a busy person, and you'll get it done. We are all very well aware of just how true that is. How come some people seem to achieve so much every day, while others spin their wheels and reach the end of the day frustrated, having achieved only a mere fraction of what they wanted to do?
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R449.00
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Products
